Order Processing & Cutoffs

• Processing time: Most orders ship within 1–2 business days. Large or personalized orders may require additional time.
• Business days: Monday–Friday, excluding federal holidays.
• Cutoff time: Orders placed after our daily cutoff may begin processing the next business day.
• Verification: Orders flagged for address or payment verification may be delayed until confirmed.

Tracking & Delivery Updates

As soon as your package ships, we email/SMS your tracking number. Tracking may take up to 24 hours to display movement after the carrier’s first scan.

• Track links show the latest carrier updates, including exceptions or delays.
• For multi-item orders, shipments may arrive in separate packages with separate tracking numbers.
• If tracking shows “Delivered” but you don’t see the package, please check with household members and neighbors, and look around porches/side doors.

Address Changes & Corrections

If you need to change your shipping address, contact us immediately. We can update it before the order ships. After dispatch, changes must be requested directly with the carrier, and are not guaranteed.

• Please ensure your address is complete (apt/suite, building, gate codes, etc.).
• Undeliverable/returned packages may incur reshipment fees.

Delivery Issues (Lost, Delayed, or Stolen)

We’re here to help with practical solutions if something goes wrong in transit.

• Marked “Delivered,” not received: Wait one business day (carriers sometimes pre-scan). Then check with neighbors/building staff and your local carrier office.
• Lost in transit: If no tracking movement appears for 7 business days, contact us. We’ll open a trace with the carrier and assist with a replacement or refund per the outcome.
• Stolen package: File a police report if applicable and notify us. We’ll review options case-by-case.
• Damaged items: Keep all packaging and email photos within 48 hours so we can quickly resolve it.

Carriers, Packaging & Signature

• Carriers: We use reliable U.S. carriers; selection may vary by destination and speed.
• Packaging: Orders are packed to protect delicate accessories and preserve bow/tiara shapes.
• Signature: Some high-value orders may require a signature at delivery for security. You’ll see this at checkout if applied.

PO Boxes, APO/FPO/DPO

We can ship to most PO Boxes and military addresses within the United States. Transit times to APO/FPO/DPO can be longer than typical estimates.

Split Shipments, Preorders & Backorders

• To avoid delays, we may ship available items first. You’ll receive tracking for each package.
• Preorder/backorder items show estimated ship windows on their product pages or at checkout.

Holidays, Weather & Carrier Interruptions

During peak holiday seasons or severe weather events, carriers may experience delays. We’ll communicate known interruptions and recommend Express at checkout for date-critical gifts when possible.

Shipping Fees & Taxes

• Standard: Free (3–4 business days in transit).
• Express: $20.00 flat (1–2 business days in transit).
• Applicable sales taxes are calculated at checkout according to destination regulations.

Questions or Special Requests?

Need a delivery by a specific date, gift packaging, or other assistance? We’re glad to help—reach out before ordering or immediately after placing your order.

Tiaras And Bows Boutique
108 S 2nd St, Greensburg, Kentucky 42743, United States
Phone: +1 (206) 543-1114
Contact: Send us a message

Shipping FAQ

Last updated: October 26, 2025. This policy may change without notice; the version displayed at checkout is considered current.